| Immediately, when tourists come out from the arrival hall, as a tourist guide, he or she must try to identify and make the first move rather than waiting for the foreign Tour Leader to look for them. |
| Approaching in a good manner and warm smile with greetings are important to make the duty as a professional tourist guide easy. The main focus is to make the tourists feel welcomed and to create a good lasting impression |
Confirm luggage count
Assist luggage claims
Find / call bus driver
Reconfirm tour members and luggage count as group boards.
Board to the coach at Level 1 (KLIA)
