| Introduce yourself – name, background, qualifications to establish credibility |
| Introduce coach captain – name, company |
| Greet using Malaysian way of greeting |
| Give brief ideas on the journey to destination – name, time, duration, where and what‘s available |
| Offer general information about Malaysia – geographical location, profile, cultures, etc |
| Go through the itinerary for the day or duration of the tour depending on the length of tour |
| Explain the do‘s and don‘ts in Malaysia |
| Describe information on the next destination or what to do when arrive at destination. |